1. How about the delivery time? 1-3days for sample; 5-25 days for full order; We have partnership with excellent shipping forwarders, therefore we can promise fast delivery and have the goods well protected.
2. Which way to deliver the goods? By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing. By Sea: Inform us the Sea Port to check which ship line. By Air: Inform us the Airport to check which flight. Or pick up by the customers.
3. Will you send me your accepted terms of payment? We accept Paypal, T/T, Western Union, MoneyGram, D/A, D/P, Visa; Master; E-checking; Trade Assurance; Credit Card; Cash.
4. What is the minimum order? We accept one piece for standard products.
5. What the after sale service? a. Our all products will provide 12 months warranty; b. Enough stock spare parts for guarantee; c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field; d. As for the returned failure products, we will fix it and return to the customers in one week after we received it;
6. Can we get the free sample? Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.
7. Would you provide SDK for me? Yes, We offer free SDK if you order sample. All the contents in a CD ROM with sample together.
8. Are you manufacturer? Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution for 10 years.